1-Products must be returned in their original case.

2-In case of returning due to a manufacturing defect, a total refund (including shipping fees) will be made within 14 working days.

3-In case of returning orders for no reason, refund can be placed, but the customer pays the shipping fees.

1- the customer can open the package 📦 and try the product while the courier is waiting outside.

2- you can return it to courier immediately and only pay shipping fees.

- Cairo: 4 working days

- Giza and Delta governorates :7 working days

- Sinai and upper egypt :14 working days

- cash on delivery

- prepayments: bank account transaction or mobile wallet.